Category Archives: Computers for Seniors

Setting Up a New Computer – Part Two

Once you’ve got an email account set up and your anti-virus software working, it’s time to start setting up Windows. You did some of that the first time you turned it on but now it’s time to take a look at Windows Update.

As you probably know all too well, Windows needs to update itself almost daily. Millions of hackers around the world are trying to find ways to get into your computer and Microsoft spends time and money trying to keep you safe. Windows Update is a part of Windows that automatically sends you the latest changes. Here are the settings available to you:

Photo of Windows Update menu.
We’ve chosen to take a look at the updates first, then choose which ones to download and install.

 

We would suggest the second choice (third from the top) if you are new to computing. That way, you can choose the time to install the updates as opposed to Windows doing it for you. Why? Because Windows doesn’t care if you are in the middle of something when it is updating your computer. If you let it, Windows will restart your computer when it needs to as opposed to you choosing to do it when you want to. We know what we’re doing, most of the time anyway, so we like to see what Windows is installing before it is installed. We don’t expect you to do that.  For the most part, you’re safe using the ‘Download updates but let me choose whether to install them.”

TIP: Don’t forget to check for updates at least once a month, every two weeks is better. There will be a little icon on the lower right of your taskbar that will indicate an update is available:

Photo of Windows Update Icon
Windows Update Icon

 

Next comes the fun part, at least for us. Every computer we set up has a set of standard software that we download and install after we’ve got the security features enabled. NOTE: All of the following programs are completely free. Yes, FREE!

Here’s the list:

1. Although Microsoft pretends that Internet Explorer is totally safe and vital to the future of the free world, we immediately download and install Google Chrome. Then we stop using Internet Explorer completely. No matter what Microsoft says, Internet Explorer is NOT safe. It’s also molasses slow. Don’t use it. Use Chrome.

2. Once Chrome is installed, we feel safe and start to download the other software that we need. First up is the Video Lan Player. Windows 8 doesn’t come with a DVD player, believe it or not. No matter, VLC will play any video file or DVD that you throw at it. Download it, install it and relax.

Photo of VLC Icon
The VLC icon. You’ll get used to this one, we think.

 

3. Next up is Irfanview. We’ve written about this superb free program before, many times. You can view all of your photos with Irfanview plus it has a few tools to help you work with your digital pictures. Download it and install it and make sure you download the plugins too. The plugins will open up virtually any type of RAW file there is. No need to use the software that came with your digital camera unless you really want to. Irfanview does it all. Check out our past posts on this brilliant program (go to the main page and search for irfanview). It’s simply the best there is.

4. Burnaware  , the free version, is necessary to backup your data (photos, videos, documents) to CDs or DVDs. Use blank DVD -R, they’re cheaper than CDS and have a much greater capacity. Once Burnaware is installed, all you have to do it pop in a blank DVD, choose your burn options, drag and drop files into the window and that’s it. Click the burn button and you’re done.

5. Most of us use Skype to communicate with friends and relatives. Microsoft has purchased Skype so now you can sign in with your hotmail or live account. You can chat with video, video and mic or just by typing in the chat window. Skype to Skype calls are always free and while you could investigate making telephone calls using it, we think there are better alternatives. There are many ways to make free phone calls, depending on where you live. If you’re in North America, free telephony is as easy as opening a Gmail account. We use WeChat and Yahoo Messenger as well as QQ for our international video conferencing but we do use Skype with relatives in our own country.

These are the programs that we can’t live without when we get a new computer. There are others, of course, that we like to add. Tomorrow, we’ll outline some of them. Remember that every piece of hardware that you add to your computer, things such as printers, scanners, webcams, external hard drives, etc, will want to add their own programs. Some of these programs do double-duty, too. This means that they work with the hardware that they came with but they also do other things. It’s worthwhile to check what else some of these bits of software will do that might be helpful.

We’ll run through some optional programs in our next post. These would be programs that we find useful but, depending on your computer use, might not interest you. Stay tuned for that.

Thanks for reading!

 

 

 

Computing for Seniors

We’re all getting older, right? Can’t get away from that. As the world moves online, many senior citizens seem to have fallen out of touch with Internet technology. We’ve been asked to consult on the purchase of a computer set-up for just such a senior. We’ve done this before but that was more than ten years ago. That’s an eon when it comes to this kind of technology. Things have changed quite a bit, haven’t they?

You’ll probably hear that Apple computers are much easier to use. Certainly we’ve considered some iPad products and one-piece Macs but the problem with these is the difficulty of our continued support. While the computers themselves may be simpler to use, Apple products are more difficult for us to access online. The great thing about PCs is the outstanding array of software available, including free remote control software.

We’ve written about remote software before. Here is the link: Free Remote Support Software Teamviewer makes the process of repairing a computer from a completely different location as easy as sending an email. Our current target is an 85 year old who has never used a computer before. That may sound like an incredible challenge but with Teamviewer to help us in times of trouble, we’re confident that we’ll be able to succeed.

Here are some of the products that we’re considering:

1. Tablets – You’ve all heard of the iPad, no doubt about that, but there are other brands available. Some use the PC (Microsoft) OS but others use Android or the Google Chrome OS. Still others, the Playbook for example, use very proprietary OSes. By that we mean that interacting with other pieces of technology can be tricky. We’ve found that typing on a touch-screen is difficult and takes us back to the ‘hunt and peck’ technique we spent years trying to eliminate. Still, the idea of a one-piece, very portable computer is attractive.

Photo of Asus Tablet
An Asus tablet which seems quite fitting for a new computer user.

 

Aside from the keyboard problem which we could quite easily solve with a Bluetooth or USB/wireless keyboard, there is the printing dilemma. Our new user will want to print out pages, emails and snippets of books, we assume, so we’re looking at wireless printers, too. Our experience with wireless has been pretty good but we’re a bit worried because of our experience with network printers in general. It’s better to use a dedicated IP address for any printer.

2. Next, is a desktop or a laptop better? If we decide to ignore the user friendliness of the tablet, we have to decide on what form the new computer should take. We’re not sure that an 85 year old woman is going to be lugging a laptop around her condo but if she does run into problems, bringing a laptop over to our office would be much simpler. Remote software works well most of the time but every now and then she might need some hands-on assistance.

With HDMI output available on a larger laptop, using a large monitor would be a snap. Touchscreens would seem to make sense here as well. With Windows 8, Microsoft seems to be moving away from the traditional mouse, preferring to make use of icons and swipes instead.

A desktop allows for more traditional ‘office’ use. We’re not sold on a senior lounging around on a sofa with a laptop/notebook/tablet balanced on her knee. While the rest of us may be glued to our screens for hours at a time, we think most seniors will want to get online, do their stuff and then return to their traditional lifestyle. Then again, just as the Internet and portable technology has changed our lives, how can we not expect it to change the lives of seniors?

We haven’t yet decided on the best route possible. Maybe this will be a trial and error process. We’re thinking this might be a Goldilocks situation, spending some time with each option before making the final decision. If only we were able to rent or borrow the various pieces of technology available but, as you know, each person’s computer or cell phone is set up just for them. For most of us, lending our precious electronic communicators is simply out of the question.

If you’ve gone through this process, let us know. We’ll make the final decision in the store but maybe you have experience in this area. Share your thoughts and considerations with us, please.

Thanks for reading!