Category Archives: WeChat.WeChat Voice

WeChat Recover Account Problems

Most of our comments these days have to do with WeChat, almost all pertaining to lost access to accounts. It would seem that hundreds of people are being locked out of their accounts on a daily basis. We’ve begun to think about whether this is really what’s happening or not. Maybe there’s another answer.

Back in the early days of Hotmail, there were many websites that described how to hack someone’s password, mainly because Hotmail was linked to MSN Messenger at that time. Since then, Microsoft has moved on to Skype as a messenger service, leaving Hotmail to its Outlook department. Now when someone suspects their partner of cheating on them, we’re pretty sure they’ll be using WeChat or another social networking app, not Hotmail and Messenger.

That thought led us to believe that many of the comments we get are from jilted lovers who are trying to hack into their current or ex-partner’s account. What else would explain the high number of locked accounts?

We’ve written many posts about WeChat and how to protect your accounts, your privacy and your identity. Maybe it’s time to move on, don’t you think? If you can’t manage to think your way through the process of securing  your account, there’s not much we can do. We’re not WeChat, we just try to help people out.

What we’re trying to say is that it’s not complicated. WeChat works, it’s free and it serves a purpose. If you’re locked out of your account, there is no magic key that will get you back in. If you haven’t covered yourself adequately, it’s not WeChat’s fault. They’re in the business of protecting your account. They’re not in the business of letting you into someone else’s account. For that, we appreciate WeChat’s security setup. From what we can see, it’s foolproof.

WeChat thing
Keep your account safe, use the tools that WeChat gives you.

Finally, if you’ve been locked out of your account, search through our posts to see if you can find a solution. If you can’t find a post that deals with your particular situation, look through the comments to find an answer. From now on, we’re simply going to link to this post when someone asks for help in recovering their account. We hope you understand.

Thanks for reading.

WeChat Shake Problem Solved! (Thanks to one of our readers.)

We’ve had dozens of questions about the WeChat Shake problem.  Users who are ‘shaking’, often get results that seem to be from China, not their own country. This is how one of our readers solved this WeChat Shake problem:

1. Go to your storage settings.

2. Clear the WeChat cache.

3. Move WeChat storage to your SD card.

4. Clear your data.

5. Login and the problem should be solved. Good luck!

WeChat Shake Virus – a solution to a very real problem

We’ve had a huge jump in the comments on one of our WeChat posts. Here is a link to the post: Weixin/WeChat – Shake your way to new friends  Lately, the comments have focussed on what readers think are search results using the Shake feature that are skewed somehow. We think we’ve found the reason for this. Check out some of these screen caps. Maybe you can see where we’re going with this:

Photo of WeChat Virus    1
WeChat plus 54 other apps related to it.


We have both apps on our devices; WeChat and WeChat Voice. Both are made by TenCent International, the company that created WeChat. Can you trust these two apps? Sure you can. No problem. Let’s look at what other apps are available to ‘enhance’ your WeChat experience:

Photo of WeChat Virus    2
Same two at the top but lots more below.

Let’s see what we’ve got here. Find Friends for WeChat? Huh? Isn’t that what WeChat is all about? Why would you need to use an app to find friends for an app that finds friends? Something’s fishy here, folks.

Photo of WeChat Virus    3
Some of these are pretty sketchy, aren’t they?

One more, just in case you are missing the point:

Photo of WeChat Virus    4
Don’t even think of adding any of these. OK?

Just the same as on your PC, you’re at risk when you add software from companies that you are not familiar with. You have to ask yourself, why is this free? What will these people get from offering me free apps? Some get money from advertising. Others, unfortunately, have found a way to hijack WeChat’s Shake results. Instead of showing you other people who are shaking their phones, these apps will show you something else, usually spam ‘contacts’ who will try to get you to spend money on a product or service.

If you add any of these apps, you’re just asking for trouble. Remember those ‘free screensavers’ from a few years ago? Same thing there. After you installed them, your computer would start to act differently or would slow down to a crawl. Adding apps to your mobile device is reasonable safe, as long as you think about what you’re doing.

TIP: All you need is WeChat, nothing else. These add-on apps will do nothing but cause you problems. Some of these may actually hijack your mobile device, meaning that you won’t be able to remove them, even  by reformatting or resetting your device. Your flash card would be toast, even your ROM (the brain of your device) might be attacked.

Install WeChat, maybe add WeChat Voice but nothing else. You’ve been warned.

Thanks for reading! Like us on Facebook and we’ll like you. Here’s the link: Computers Made Simple on Facebook 



WeChat – It’s free and fun but seems full of bugs.

WeChat is now the most popular topic on Computers Made Simple. Check out the comments at the bottom of this post: Weixin/WeChat – Shake your way to new friends, and you’ll see what we mean. People all over the world are using this free and fun app to meet and greet other users.

Photo of WeChat
Have fun with it but don’t take it too seriously.

WeChat is not without its problems, however. If you look at the comments from our readers, you’d think that WeChat is more of a problem than a solution. That’s not the case but, on the other hand, the makers of this app have not responded to our repeated requests for their input into the bugs. On yet another hand, WeChat is totally free. Because of that, users really can’t complain too much.

App software is a relatively new phenomenon, one that doesn’t require much or any cash input from users. These apps are usually platforms for ads. Some of them, ones such as WeChat which attract younger users looking to meet users of the opposite sex, are wide open to misuse and abuse. Some of the bugs that crop up may be the result of hackers who have found a way to manipulate the software or its servers for their own gain.  Also, we suspect that some governments in the world would rather not have their citizens using such an app.

Because of all of this, we’re here to say, “Enjoy it for what it is. Don’t take it too seriously and, lastly, if WeChat is the only way someone can meet other people, maybe they should take a break.”

If you’re shelling out your hard earned money for something, you have a right to gripe when it doesn’t work. WeChat usually does what it says it will do and is our current choice for keeping in touch with friends from around the world. Why? Simply because it offers so much for so little, nothing as a matter of fact. Chatting, sharing photos and videos, voice messaging, searching for other users, video conferencing, voice chats, well, you get the picture. If it doesn’t work perfectly when we’re looking for other users, no big deal. When it does, it’s fun. When it doesn’t, we do something else.

Finally, we know that this kind of app is addicting. Angry Birds is addicting too but in a different way. WeChat has opened up the world by allowing its users to find, communicate and add friends from just about anywhere. On top of that, WeChat lets you do this in a very unique, fun way. In the same way that Angry Birds was addicting because it was new, WeChat is very similar but the addiction comes not from knocking over pig’s homes but from maybe meeting the right girl or guy who could possibly change your life. Let’s call it a digital single’s bar.

Questions about WeChat or any other topic are the lifeblood of Computers Made Simple. We can’t always help but we do our best.

Thanks for reading!

WeChat FAQ

WeChat (or Weixin) is the hottest new chat app out there. We’ve written about it a few times before. Today we want to get Moments straightened out. There seems to be some confusion as to who can see the photos that you show in your Moments’ albums. Here is the pathway to the FAQ (Frequently Asked Questions):

1. In any area of WeChat, look for the gear icon on the lower right. Press it:

Photo of WeChat FAQ  1
Settings. Look for the gear icon.

2. Next, scroll down to the word FAQ:

Photo of WeChat FAQ  2
Scroll down a bit, look for FAQ.

3. Press on the word FAQ and then look for Moments:

Photo of WeChat FAQ  3
There are several sections for Moments.

4. We would suggest that you read all about Moments before you start using WeChat. We love the app but we can see that some users are having problems with privacy. Look for the FAQ that reads ‘How private is my photo album?’ :


Photo of WeChat FAQ  5
Look for the FAQ on your photo album.

5. Read over this section and make sure you understand it. If you need help, just ask us. We’ll do our best to explain it:

Photo of WeChat FAQ  6


TIP: If you want to send a photo to someone, then it’s completely private. Use the attachment button (the + icon on the lower right) to attach a photo. That way, only you and the person you send it to can see it. Make sure you choose the right person!

Thanks for reading! If you have questions or comments, please feel free to use the form at the bottom of this page. Better yet, why not Like us on Facebook? Here’s the link: Computers Made Simple on Facebook.